How to request account deletion
You may ask Transfurt to delete your Agrinexus account and the personal data tied to it. Choose any method below that works best for you.
Method 1: Email request
Send an email to privacy@transfurt.in with the subject line “Agrinexus Account Deletion Request”. If that mailbox is not yet monitored, write from the email registered on your account and copy info@transfurt.in or call the phone number listed under Method 2.
Include the following so we can verify ownership:
- Registered mobile number (mandatory)
- Registered email address (if used)
- Full name and organisation name (if applicable)
- In-app user ID or dealer code shown inside Agrinexus (optional but speeds verification)
- Optional note explaining why you want the account removed
Method 2: Phone assistance
Call +91 82918 42723 during business hours and ask the support team to raise an Agrinexus deletion ticket on your behalf. They may ask you to confirm details already stored with Transfurt.
Method 3: In-app workflow (if available)
If your build of Agrinexus exposes an account closure or deletion option under Profile / Settings / Help, follow the on-screen steps. When such a control is absent, please use Method 1 or 2.
What happens after approval
Once we validate your identity, we delete—or irreversibly anonymize—the personal data linked to your Agrinexus profile, including:
- Authentication credentials and profile attributes
- Transactional drafts or histories stored solely for your user session
- Uploaded attachments that are not legally required elsewhere
- Marketing identifiers or optional preference flags
Certain statutory records (tax invoices, dispatch proofs, regulatory filings, fraud investigations, or litigation holds) may need to be retained in masked or offline archives as mandated by law. When retention applies, access is limited to authorized compliance personnel.
Response timelines
- Acknowledgement within 7 Indian working days of receiving a complete request.
- Deletion or anonymization typically completed within 30 calendar days, unless a legal exception applies.
Verification safeguards
To prevent fraudulent removals, we may validate OTPs sent to your registered mobile number, request government ID where legally permissible, or ask supplemental security questions. Incomplete verification may delay processing.
Need help?
Website: https://www.transfurt.in/
Registered office: R-701 & Part R-701, TTC Industrial Area, MIDC, Rabale, Navi Mumbai – 400 701, India
Phone: +91 82918 42723
Privacy inbox: privacy@transfurt.in